Electronic Transcript Delivery
Requesting Transcripts Online
Transcript Processing Time
The Office of the Registrar issues both official and unofficial copies of student records. Any student may request a transcript of his/her academic record in writing, and it will be issued in accordance with the students wishes and is subject to all transcript policies. A fee is charged for all transcripts; however, an enrolled student is entitled to one free unofficial transcript per semester. The cost for each transcript is $2 for standard mail and $5 for fax, to be paid in advance. The student’s signature is required to authorize the release of transcripts. Highlands will hold transcripts for 30 working days after which transcript will be shredded and all fees forfeited. The Office of the Registrar reserves the right to change the transcript policy at anytime.
Download request form (fillable PDF)
Attention students: Highlands University will not release transcripts without prior payment. For each transcript request submitted, all transcript fees must be paid prior to processing. For your convenience, we have included a payment portion on our transcript request form. Any request that is submitted without payment will not be processed. All requests must accompany a copy of the students id card/drivers license. We apologize for any inconvenience this may cause you. We look forward to serving you. If you have any questions or concerns, please contact the Student Transcript Specialist at 505.454.3455 or email a transcripts specialist.
Electronic Transcript Delivery
The Registrar’s Office is pleased to offer electronic transcript delivery. In partnership with SCRIP-SAFE International, New Mexico Highlands University is now able to provide official electronic transcripts delivered through eSCRIP-SAFE to network and non-network recipients. To request an electronic official transcript, use the request form provided, fax or mail your request to the fax number or mailing address at the top left corner of the request, and pay your transcript fee. Processing time for transcript requests is two to three working days during off-peak times and three to five working days during peak times. Students with holds from the Business Office, library, etc., can not receive or request any type of transcript official/unofficial until all obligations to the university have been met. If you have any questions regarding the delivery or authenticity of an electronic official sent from Highlands via eSCRIP-SAFE or any of the information contained on this page, please call 505.454.3455.
To find a network recipient, click here.
Advantages of Electronic Official Transcripts:
• Students can request notification of their electronic official transcript delivery for each request submitted.
• Processing time may be shorter than two to three working days.
• Students no longer need to wait for mail to arrive at the destination for transcript delivery.
• Delivery of electronic officials is almost instantaneous.
• Your transcript is never delivered via email; it is always delivered via a secure server and unique URL for retrieval.
*Students who attended Highlands prior to 1990 do not have the online or electronic delivery service available at this time; those students must submit a written request by fax, mail or in person. You may use the Transcript Request form on the next page.
Requesting Transcripts Online
Current Highlands students, and those students that have attended Highlands since 1990, are able to do an online request for transcripts. You will be required to enter the secure area and enter a username and password or a Banner ID and pin. If you do not have either of these, please be sure to contact the ITS helpdesk to obtain your login information. They may be reached at 505.454.3496 Monday - Friday from 8-5 p.m. For students who may need assistance obtaining their login information, please click here.
Secure area for students to request transcripts online, click here.
Instructions on how to request transcripts online, click here.
If you need assistance or have questions regarding transcripts, please contact the Registrar's office, click here.
All transcript requests must be submitted to the Office of the Registrar to be completed only by the student, either in person, by fax or by mail. Another person may not request a student’s transcript without specific written authorization from the student. Requests by email or by phone are/will not be accepted. All requests must be authorized by the student’s signature in accordance with the Family Educational Rights and Privacy Act of 1974. Any faxed requests can be sent to 505.454.3552 and all mailed requests can be sent to Office of the Registrar, Attn: Student Transcript Specialist, Box 9000, Las Vegas, N.M. 87701.
Please include the following information if you are requesting a transcript and not using the above request form. All information that is requested below is required to help expedite the speedy processing of a transcript request for more information about any of the information below, please call 505.454.3455 or 1.877.850.9064, ext. 3455 ,for assistance.
Name (as well as any others that may appear on school records)
Student ID number/SSN/Microfilm number. (Please note that SSN number is kept in strict confidentiality and is only used to distinguish you from another student. All students who attended Highlands prior to 1990 may need to provide their SSN for the search of an academic record. For more information please call 505.454.3455.)
Date of birth
Dates of attendance
Complete address where to send transcript(s)
Current & complete address of student
Current phone number of student
Current students, and any student that has attended Highlands since 1990, can submit a request for transcripts online via our Self Service Banner/Secure Area page (click here). Please note that you will be required to enter a username or Banner ID number and a password or pin. If you do not have either of the above and have attended Highlands since 1990, please call 505.454.3496 for assistance on retrieving a username/banner id number and password/pin. Students that attended Highlands before 1990 will need to submit a request via fax or mail.
Highlands will not provide copies of test scores or transcripts of academic work from other institutions. You must contact the original institution for that.
No official/unofficial transcript will be released to the student or any other person/entity until all the student’s outstanding obligations to the university have been paid. These obligations include, but are not limited to, the New Mexico Student Loan Program, library fines, tuition and fees, and other charges. All financial arrangements are handled in the Business Office, not the Office of the Registrar. Transcripts may also be held for nonfinancial reasons such as incomplete admission status.
Transcript Processing Time
Transcript processing time during non-peak hours is three to five business days from the date we receive the request. During peak times, such as finals week, end or beginning of semester, processing time is seven to 10 business days from the date we receive the request. Please plan accordingly when requesting transcripts. Rush fee’s for transcripts are only done via Fed Ex (shipping rates vary) a request must be submitted one day prior to the rush being requested. Students are responsible for FedEx shipping by credit/debit card ,only this fee cannot be charged to a student’s account. All requests are processed in the order they are received. The processing time for requests that are submitted online is two to three working days during non peak times and three to five working days during peak times.
Official Transcripts are $2 each-processed by standard mail.
Unofficial transcripts are $2 each, processed by standard mail. Current students are eligible to receive one complementary copy per semester if they are currently enrolled at Highlands. If you are a current student, you may also access a free web unofficial transcript online through Self Service Banner System through our secure area.
Faxed transcripts are $5 each, processed next day during non-peak times from the date we receive the request or two to three business days from the date we receive the request. During peak times, this fee must be paid prior to the fax being sent. (Any request for rush, done only by FedEx means shipping rates vary. Request must be sent one day prior to the rush being requested and the student is responsible for all fees applied with FedEx shipping, as well as the fee for each transcript to be printed).